Friday, July 15, 2005

Mothership Service

Click on the small thumbnail at the left for a panoramic view of the service area. This was taken from just in front of our RV while it was being worked on. This facility is only a couple of weeks old.

We arose early, fixed breakfast and dressed to be ready for the service call. Sure enough, a little after 8 am central time, a polite young man showed up and asked us to report to service bay 29 as soon as possible even offering to drive our coach over to the service area.

The service facility is impressive with about 40 service bays. Everyone is very nice and as soon as we pulled into Bay 29 the young man met us and reviewed our list of service requests. At the same time they plugged our main electricity in and we remain in the coach with all services such as AC and lights running. So far we are very impressed with the enthusiasm and skill of the workers here. We now understand why people travel here to have work done on their coaches. If we are in this area again and need maintenance done we will surely call on the Tiffin folks to do it for us.

The only difficult repair is the main slideout. It had started binding on us as it extended so we added it to the list of things to be done. After a few attempts at adjustment they guys said that we would have to bring it back on Monday for more work.

They are going to have to actually remove the slide out box and repair the rollers. These guys are the experts so we will stay in Red Bay for the weekend and be back in the service area on Monday first thing. We could never get this kind of expertise on this particular coach without coming to the factory.


Anonymous said...

Hope you get some sim-time! Glad to hear all is well. Anything fun to do in Red Bay?


Guru said...

Hey Bob & Barb,

Great to read your travels. I've just put a road holiday on my list of must-do's here. Just gotta save up some annual leave and money for it but it would be a blast. UK Bob is (maybe) coming over in Jan/Feb 2k6 and if he does we might hit the road for a bit. We'll see how it goes.


KiwiBob (a.k.a GuruBob, a.k.a Bob Brown)

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